AtomicPlayer: Support

Frequently Asked Questions

See the full list on our FAQ Page.

System Requirements

• Any version of Windows Vista or Windows 7.
• 1.6 GHz or faster processor. Dual core recommended.
• 512MB RAM. 1 GB recommended.
• Microsoft dotNet Framework 4 or higher [Installs automatically if needed, or download and install directly.]
• Gamepad required for gamepad features.
• Online connection required to use online features.

AtomicPlayer Help

Click for AtomicPlayer Help

Troubleshooting

The first step is to make sure you have the latest build (not just latest version) of AtomicPlayer installed. Check the About AtomicPlayer screen from the Help menu and make sure that you have build 3.0.6.13 installed, and download it if you have a lower numbered build.

Some problems are caused by old or inappropriate sound drivers. Because AtomicPlayer uses the newest Windows technology for sound (called WASAPI) having up-to-date drivers is important. See the sound device support page for more.

If you are still experiencing trouble, please contact us at the email address below.

Contact

If you need more help, or have suggestions on how to improve AtomicPlayer, please contact me at support@quuxsoftware.com. Please note that support priority goes to registered users.